Sorry to hear you are experiencing difficulties listening. When we developed the online broadcasts and audio archive we focused on the most universal formats (MP3 and Windows Media). The audio players that are best designed to support Family Radio's format are :

If your audio player is not functioning properly or does not support Family Radio's audio formats, I would recommend uninstalling it and using one of the audio players listed above. In the development stage we used the audio players listed above to test the streams and found them to be the best players for Family Radio's audio formats. These audio players can be downloaded from Family Radio's web site. If this does not help to resolve your audio problem, below is more information that may help you.