If you are experiencing audio difficulties
perhaps the information listed below may help.

Sorry to hear you are experiencing difficulties listening. When we developed the online broadcasts and audio archive we focused on the most universal formats (MP3 and Windows Media). The audio players that are best designed to support Family Radio's format are :

Windows Media Player supports Windows Media format (.wma)
WinAmp Player supports MP3 (.mp3 or .pls)

If your audio player is not functioning properly or does not support Family Radio's audio formats, I would recommend uninstalling it and using one of the audio players listed above. In the development stage we used the audio players listed above to test the streams and found them to be the best players for Family Radio's audio formats. These audio players can be downloaded from Family Radio's web site. If this does not help to resolve your audio problem, below is more information that may help you.


  • If you signed up with AOL click here for important information.
  • Special Info for Windows 2000
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  • Are you trying to listen from from behind a firewall? Your firewall may be blocking your reception click here for help.
  • Does your system have the minimum requirements to listen to audio? click here for help.
  • FAQ (frequently asked questions).
  • If you would like to speak to our technician call 1-800-543-1495 x 377 between 10:00 am and 5:00 pm (Pacific time) Monday through Friday. Or contact web site help:
    Download Audio Player

    All Audio files on Family Radio's website use either of the following codecs:
    (1) Windows Media [.wma]: These audio files require the Windows Media player. which is pre-installed on Windows PCs, If you need to upgrade your player to 7.1, click on this button to download.

    (2) WinAmp [.mp3]: These audio files require either the Windows Media or WinAmp audio Player to be installed to your system (WinAmp is the supreme player for mp3)

    (3)MACINTOSH We recommend: ....................... "iTunes"
    Windows Media Player 7.1 for MACINTOSH




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