FAMILY RADIO

The following is a list of frequently asked questions from familyrado.com

How can I listen to Family Radio's MP3 stereo broadcasts with my Mac? Why does the mp3 stream sometimes quit and come back? Why can't I listen to Family Radio's online broadcasts from a my library or school? Can I find Family Radio on a search engine? Why is your web site unavailable at times? Can I use Internet e-mail devices like 'audrey' to hear Family Radio on the Internet? I use WebTV. can I download audio programs and listen to them offline? Why does it seem you are constantly changing your web site? If I can't reach your web site by typing 'www.familyradio.com', is there another way to reach it? What is the difference between your 'graphical' and 'text-based' web sites? Can I use quick time to access Family Radio's Internet broadcasting Which audio player, that supports Family Radio's Internet broadcast, is recommened for UNIX systems? Why is my RealOne player having trouble accessing Family Radio's local broadcasts?

And ye shall seek me, and find me, when ye shall search for me with all your heart. And I will be found of you, saith the LORD: and I will turn away your captivity, and I will gather you from all the nations, and from all the places whither I have driven you, saith the LORD; and I will bring you again into the place whence I caused you to be carried away captive.  Jeremiah 29:13-14

 


Q: "Why does the mp3 stream sometimes quit and come back?"

- there is no single explanation for this problem. some solutions we recommend are:
1). Click on the "Audio Help" link and choose a lower bitrate stream from the links at the bottom of the page. Audio Help
2). If you are using a wireless service, you may need to switch to a wire (cable or telephone) network.
3). upgrade your browser and system
4). reboot your system.
5). switch your isp.


Q: "Why can't I reach 'www.familyradio.com' from school?"

- Many school and public libraries restrict students to certain educational websites while blocking the rest of the internet. Unfortunately, Family Radio sometimes falls under the restricted category. Many times by accident. To reach Family Radio, try contacting your school webmaster and asking him/her to add 'www.familyradio.com' to the list of acceptible web sites.

Q: "Can I find Family Radio on a search engine?"

Yes, you can find Family Radio on most major search engines by typing 'familyradio' in the search box.

Q: "Why is your website unavailable at times?"

-The Internet is basically a worldwide network of computers connected together in a 'web' of satellite, telephone, and data connections. at times, part of that 'web' will be temporarily disconnected due to heavy traffic or local disruptions. web sites located on the one side of such temporary blockages will be unavailable to users on the other side. the best solution is to try accessing them at another time.

Q: "Can I use Internet e-mail devices like 'audrey' to hear Family Radio on the Internet?"

-No, Internet e-mail devices are designed only to access and send e-mail and are not equipped for audio files or web browsing. in order to listen to Family Radio on the web, you will need a regular computer.

Q: "I use WebTV. can I download audio programs and listen to them offline?"

-Unfortunately, WebTV has no place to store audio files offline for later perusal. in order to save files for later use, you must have a storage drive or hard drive. at this time, only regular computers or laptop computers have this storage capability.

Q: "Why does it seem you are constantly changing your web site?"

-Family Radio is currently in the process of updating its entire web site. our Internet staff is redesiging each section, one at a time, and updating them as they become available. it may seem like constant change, but when it is finished, we feel the entire web site will be much more efficient and user friendly for our web users to navigate.


Q: How do I access Family Radio's mp3 streams from behind a firewall?

Type the audio stream's IP address into URL or File section of your audio player.





Q: "Which audio player, that supports Family Radio's Internet broadcast, is recommened for UNIX systems?"

The MP3 player recommended is "XMMS". It can be downloaded from www.xmms.org this player works well with UNIX systems



Q: "Why is my RealOne player having trouble accessing Family Radio's local broadcasts?"

We are sorry to say that RealOne does not support Icecast (A free MP3 server application). We recommend using either Windows Media or iTunes.



Q: "How can I listen to Family Radio's MP3 stereo broadcasts with my Mac?"

First press and hold the Control Key (Ctrl). Next, click on the broadcast button (a pop-up menue will apprear). In the pop-up menu, click on "Open with iTunes." However, if you are using a standard mouse with your Mac, just "Right-click" on the broadcast button and the pop-up menu will appear...then just follow the same instructions.







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